The Utility is committed to providing quality water to our customers.
A Cross Connection Hazard occur if a source of water (not meant for drinking) gets pulled into your plumbing. It can happen with garden hoses, toilets and water softeners.
To help safeguard the public water system, the Waukesha Water Utility implemented a Cross Connection Control Program, which includes the adoption of City Ordinance 3.025 in 1997.
Our Cross Connection Brochure explains the program further.