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Thursday, July 18, 2019

If you are currently experiencing rusty colored water or low water pressure, this is due to a water main break by St. Paul and Wisconsin Ave. Last night, around 10:00 p.m., there was a huge water main break. Utility crews are currently repairing this break. Fortunately, at this point, no one is without water; however, there are some customers who may experience low water pressure or discolored water.

The discolored water is safe and caused by naturally occurring minerals being stirred up within the water mains. If you have rusty colored water, we recommend the following:

  • Run the cold water in your sinks or showers until the water runs clear.
  • Only after water returns to normal should laundry and other water projects be resumed.

We will put an update on our website, letting people know when the repair has been fixed.

We apologize for this inconvenience. If you have any further questions, please email or call us at or 262-521-5272.

The great news about Great Lakes water.

In June of 2016, the Great Lakes Compact unanimously approved Waukesha’s application to borrow water through a pipeline from Lake Michigan, and then treat it and return it all to the lake via the Root River.

We pledge to keep everyone who may be affected fully informed, every step of the way. To that end, we developed, a website that will be the information hub for all things related to the project.


We will be closed on Thursday & Friday, July 4th & 5th

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